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Managed Services Technical Consultant

Company: VirtualVocations
Location: Racine
Posted on: November 8, 2024

Job Description:

A company is looking for a Managed Services Technical Consultant to deliver services that ensure the successful operation of solutions deployed at customer sites.



Key Responsibilities

Perform Managed Services tasks based on contractual SLAs, including monitoring and error resolution
Maintain consistent communication with customers and partners to resolve issues
Act as a product SME and contribute to the development of best practices and methodologies


Required Qualifications

5+ years working with HA solution products
Education or equivalent experience in computer system operations, preferably with AS400/IBMi and database replication
iSeries administration experience
Flexibility to work nights, weekends, and holidays as needed
Ability to manage workload for daily coverage of assigned accounts

Keywords: VirtualVocations, Naperville , Managed Services Technical Consultant, IT / Software / Systems , Racine, Illinois

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