Duck Creek Business Analyst - Policy Module

Company: Optime-Tech LLC
Location: Naperville
Posted on: February 9, 2025

Job Description:

Job Title: Duck Creek Business Analyst - Policy Module

If you think you are the right match for the following opportunity, apply after reading the complete description.
Location: Remote
Company: Optime-Tech
Job Type: Fulltime (Long Term)


Position Overview
We are seeking an experienced Duck Creek Business Analyst with deep expertise in Duck Creek Policy (Policy Administration System - PAS). The ideal candidate will work closely with business stakeholders, IT teams, and developers to analyze, document, and enhance Duck Creek Policy functionalities. This role requires a strong understanding of insurance policy administration, underwriting processes, rating, rules configuration, and system integration.

Key Responsibilities
1. Business Analysis & Requirements Gathering
Collaborate with stakeholders to elicit, document, and prioritize business requirements for Duck Creek Policy.
Conduct JAD/JRP sessions, one-on-one interviews, and workshops with business users and technical teams.
Translate business needs into functional specifications, user stories, and BRD/FRD documents.
Work with underwriting, product management, and compliance teams to enhance policy lifecycle workflows.
2. Duck Creek Policy Configuration & Enhancements
Analyze and document Duck Creek Policy transactions (new business, renewals, endorsements, cancellations, rewrites, reinstatements).
Provide recommendations on policy rating, underwriting rules, and business logic enhancements.
Assist with configuring Duck Creek Templates, Forms, TransACT, and Example Author to support policy changes.
Define business rules, coverages, and workflows within Duck Creek Policy Admin System.
3. System Integration & Data Mapping
Work with development teams to integrate Duck Creek Policy with Billing, Claims, and third-party applications.
Perform data mapping and transformation between legacy systems and Duck Creek Policy.
Assist in API integrations, web services, and message queues to enhance policy automation.
Validate system behavior in multi-channel distribution (agent portals, direct-to-consumer, broker systems).
4. Testing & User Acceptance
Develop and execute test scenarios, UAT scripts, and acceptance criteria for Duck Creek Policy changes.
Collaborate with QA teams to conduct functional, regression, and end-to-end testing.
Ensure compliance with state and federal insurance regulations for policy administration.
5. Reporting & Continuous Improvement
Generate and analyze Duck Creek Policy reports, dashboards, and performance metrics.
Identify opportunities for business process optimization and system enhancements.
Work with data analysts to improve policy data validation, reporting, and analytics.

Required Skills & Experience
5+ years of experience as a Business Analyst in P&C Insurance with a focus on Duck Creek Policy.
Strong expertise in Duck Creek Policy Administration System (PAS) - including policy transactions, rating, underwriting rules, and forms configuration.
Experience in policy lifecycle management - new business, renewals, cancellations, endorsements, and audits.
Hands-on experience in configuring Duck Creek Policy, including rating tables, underwriting rules, templates, and form authoring.
Experience with data mapping, ETL, API integrations, and web services related to Duck Creek.
Knowledge of P&C insurance products, including Commercial Lines, Personal Auto, Homeowners, Workers Comp, BOP, and Specialty Lines.
Experience working in Agile/Scrum environments with tools like JIRA, Confluence, and Azure DevOps.
Strong documentation skills - BRD, FRD, Use Cases, User Stories, and Data Mapping Documents.
SQL skills for querying policy data and validating system outputs.

Preferred Qualifications
Duck Creek Policy Certification or hands-on configuration experience.
Experience integrating Duck Creek Policy with Billing & Claims modules.
Prior experience working with third-party rating engines, ISO/NCCI data, or regulatory reporting.
Knowledge of ACORD standards for insurance policy data exchange.
Experience in UI/UX wireframing and user interface improvements within Duck Creek.

Keywords: Optime-Tech LLC, Naperville , Duck Creek Business Analyst - Policy Module, Professions , Naperville, Illinois